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About Us


Michelle and Emily while consulting in Iqaluit, Nunavut

Chapter 3 Consulting is led by two professional women dedicated to helping organizations improve their capacity. Our vision for the future is where all non-profits have a clear path to achieve their mission and we provide expert operational and governance solutions to help them get there.

Emily Farrell

Emily Farrell has a Master of Information Studies, a Library and Information Technician Diploma, a Bachelor of Arts and Sciences and is currently working on her Master of Business Administration in Human Resource Leadership. Emily has developed a career to include over 8 years of experience as a non-profit CEO and has worked in public service for over a decade. Her areas of expertise include administration, information management, research, policy development, strategic planning, community outreach and engagement, strategic budgeting, personnel management, public libraries, and organization management. In her spare time, Emily volunteers for local organizations and is on the board of the Brockville General Hospital. 

Michelle Osborne

Michelle started her career in not-for-profit programing and management almost 20 years ago and found her passion in community-based organizations that strive to create positive social impact within their community. Progressively senior roles in not-for-profits (NFP) organizations have given Michelle expertise and experience in program development, operational reviews, governance, organizational and tourism-based marketing, and has helped her to guide organizations through times of growth and challenges and come out stronger on the other side. 

Michelle’s education includes certificates and courses in business administration, environmental studies, community based social marketing, accounting, gender-based analysis, municipal law, and human resources. Michelle is a certified accounting technician, a member of the Association of Fundraising Professionals and has served various roles on community volunteer boards, currently serving as a director on the Connect Youth Inc. board, a local non-profit serving at-risk youth.  

Our Commitment to You

At Chapter 3 Consulting, we care about providing quality work to our clients; we want our clients to not only succeed but thrive, and we prefer quality over quantity.  

We are committed to respecting the confidentiality, privacy, and rights of our clients and partners. All information shared with Chapter 3 Consulting staff will be treated as confidential and unless otherwise specified; all materials and records developed during your partnership with us belong to you unless otherwise specified.


Want to hear more about what we can do for you?

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